QUESTION: I was wondering if you could help me. Last week when I was out on the golf course as I was going over a bridge my trolley banged over a small kerb and I lost all power. I tried unplugging the battery and plugging it back in but nothing happened, I thought it may be the battery connector. So I ordered a new one from you which arrived this morning I have fitted it but still have no power. Thank you=
DIAGNOSTIC: Yes that would have been the first part I would have thought to have gone wrong. Its unusual for an electronic part to go with a couple of knocks. I would think best to check all the connections if there is no power it could be the inside of the handle connector may have come off the PCB.
SUPPORT: There are a few things to go through on the website support page if your golf trolley has a loss of power see “no power section“ this might shed some light on it why and help.
RESOLVED: Thanks for your help, have discovered the problem. I need a new main wire loom , so I have ordered one this morning.