Ben Sayers no power fault

Golf Trolley No Power

I thought if I send this through your contact page you may be able to help me with my Ben Sayers golf trolley problem with not power.  I was playing golf over the last weeks and found a few times the trolley power would cut out.  The golf trolley keeps stopping and then needs starting   It would go again after I powered it up, but sometimes if I am going uphill or basically turn up the speed, the power shuts off again as it cuts out.  Occasionally when I put the battery on it the power light flashes and as soon as I try to engage the motor the power switches off itself.  Can you suggest what I can look for or the best way to figure out what may be at fault?  Many thanks, Frank.

Frank, your situation and golf trolley power fault is very common.  I must point out not just Ben Sayers electric golf trolleys but most electric trolleys, although some more than others.  What you describe with the power switching off when you try to speed up comes from the golf trolley looking for more current from the battery.  The battery feeds the trolley power via the battery cable or battery lead.  This battery lead has to be in good order and nearly always the connections are dirty or get corroded over time, which causes stops the full current from getting transmitted through this lead.  The result is the trolley controller does not get the power it demands from the battery and shuts down the golf trolley.  This poor battery connection from the battery cable connectors can sometimes get to the extend of causing the golf trolley even at rest only powered on stationary, and it shows only flashing LED display numbers i.e. zero fishing.  This means poor battery lead connection and as soon as you try to engage the motor the current can’t get through the bad connections.

There are occasions when the trolley power switches off completely when trying to engage the motor and if it’s not a current demand issue from the battery it can be the actual main golf trolley controller unit (housed under the battery tray)…  see the store for your correct controller, if in doubt ask me via the contact page.

I hope this all makes sense and I would always go for a new battery lead.

10 thoughts on “Golf Trolley No Power”

  1. Hi Jim, I have a Ben Sayers 12v lead battery trolley, about 3 years old. When switched on and with speed controller turned up, there is no (or very sporadic) wheel rotation. I have replaced the ‘T’ handle circuit board (SKU4105), speed controller and controller unit (SKU4107) purchased from yourself, but the fault remains. The battery is good (12.9v) at the terminals and the end of the lead that plugs into the controller unit socket. When the speed controller is turned off and on, I can hear a ‘click’ from somewhere beneath the battery tray. I did think the motor itself might be faulty, but you don’t appear to supply these. Anyway, I’m not sure it’s that. Any suggestions would be appreciated, thanks.

    1. John,

      As reading your description I was slowly eliminating all the faults in my head. Halfway through, my mind was thinking, the main wire break. BUT with the power in the circuit and controller not having any problems and getting to the end of the motor output from the controller, also the click which helps to confirm this. I think you are correct, it seems very much like the motor itself. I am unable to get the motors at the moment. It might be worth getting someone who can look at the motor unit as it might only be a case of replacing the brushes. Depends if it has burnt out or needs cleaning up.

  2. Ben Sayer golf trolley. Trolley came in for repair as a non runner motor working OK, controller clicking screen coming on number changes sent for new controller and then found screen would not match up with controller so sent for new screen panel (thanks for the quick service ) But the same problem with the new parts checked cable best I can. Any clues please David, Thanks.

    1. David, checked the controller which should go with the newest type handle is the SKU4108 not the SKU4107 controller. If wrong controller it won’t function at all.

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  3. Hi my golf cart had no power, after replaced controller unit and led this no power battery fully. What do i need to do?
    Any ideas
    David Holland

    1. Check the main wire does not have any breaks. Wiggle it around all the way along it where possible while holding on the power button. Also the connections, especially battery connector. I will be in office Monday- Friday am. Email address on contact page if no joy.

  4. Hi. Battery fully charged, Green, Amber and red light light up on control display. Very quickly only the red light shows. What is the problem? Thanking you.

  5. hi jim
    i have a caddymatic v2 which is shutting down all the time green amber and red lights showing then just red thought it was the battery which i replaced the same thing happening checked the motor all the wires look ok when it does go its as if it needs more power could you please advise as i need the trolly im not fit to carry anymore thank you

    1. I would have also thought to try testing with another battery. The battery lead does get a hammering being out in the elements also plugged off and on all the time. I suspect there may be more going on, possibly handle circuit. Can I suggest emailing me (see contact page for address)

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