Ben Sayers Golf Trolley Controller

Ben Sayers Golf Trolley Speed Control Fault

I have a Ben Sayers golf trolley. Yesterday it just switched off and after a while, I managed to get it to turn back on. It would only run using the A B or C function or run at full speed 9. I have tested the potentiometer which appears to be OK. Is this fault the control module? Look forward to your advice. Trolley just over a year old, picture attached.

Ben Sayers golf trolley white

Reading through my first thought was the speed switch but as soon as you stated it would only run by going straight to top speed, immediately I thought the controller box malfunction. This is a common fault of a control module rather than the handle circuit, my best guess would be the controller. We have three types, so in order to make sure you get the right one I have a list of Ben Sayers golf trolley spares from controllers to handle circuits depending on the model year and type. Plus see the photos of handle circuits attached.

SIG-T2D3-J-12 works only with the handle circuit D64186

Ben Sayers Golf Trolley Controller
Ben Sayers Golf Trolley Controller
New Ben Sayers Handle Circuit
New Ben Sayers Circuit sealed rubber.

 

With the rain, it is always worth checking the components are not damp and good dry out for a day or so, especially at the connections.  I would try a good squirt of WD40 around these connections, this will help and expel any damp or water.

 

Thank you for the prompt reply and advice. I played golf in torrential rain on Saturday and now suspect there may have been some water ingress as I stripped my trolley down on Sunday and removed all the components. On reassembly yesterday it appears to be working OK now. If the fault returns I will contact you to order a controller module. Many thanks again.


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36 responses to “Ben Sayers Golf Trolley Speed Control Fault”

  1. Warren avatar
    Warren

    I have a pro rider golf trolley.
    When I switch it on it all looks good.
    But when I put it into drive it seems to drain power and switch off,
    Any ideas will be welcome.

    1. Jim avatar

      Normally when the trolley is on and looks ok but when asked for speed it switches off completely- then this means it’s a connection. Probably a poor connection at the battery cable on either side. Either a clean up or replacement battery cable is needed.

  2. Roy Smyth avatar
    Roy Smyth

    Hi hope you can help,my Ben Sayers all turns on but when I turn the speed control knob Im getting a clicking noise from Controller Unit(S1G-8-J12V-V)and wheels are not turning???
    Thanks Roy.

    1. Jim avatar

      Normally a click from the controller unit means it’s switching the current to the motor. So worth checking the motor itself with 12v supply and see if the motor turns on its own. If it turns from that separate feed, I would think a new controller unit is required.

  3. Alan Gibb avatar
    Alan Gibb

    Hi, I’ve got a 2 year old Ben sayers electric lead battery golf trolley, when I turn it on it’s not going above 3 when I try to increase the speed it goes back to zero. Any help would be appreciated

  4. Mr Andrew Newton avatar
    Mr Andrew Newton

    I have a Ben Sayers golf trolley yesterday while playing the trolly just switch off and pressing the on/off button the unit would not come back on . After disconnecting the battery all worked again for around 20 mins before switching off again and not coming back on . The battery had been fully charged before starting the round . This has happened a couple of times . How can I check the battery is charging correctly ( when charging the charge light starts red and turns green when charged .

    1. Jim avatar

      Yes, the battery should be OK if it starts charging with a red light and then goes green. It seems like a power connection problem like the battery cable lead most likely dirty of corroded making the connection poor.

  5. david coombs avatar
    david coombs

    product code G5212. My trolley has on three occasions cut out half way around. When checking electrics underneath and moving cables it has started again without my being able to isolate any individual wire or connection. Everything is clean and dry and seems in perfect condition with firm connections up to sealed areas. All seems well from switch to the wiring area underneath. So obviously the problem is in that area underneath.

    1. Jim avatar

      Difficult to find but sometimes the only way to find it is to keep checking to narrow down if there or where the break is and of course it may just be the controller ready to go.

  6. Ian Chapman avatar
    Ian Chapman

    During a round, the trolley switches off, if I then disconnect the battery and reconnect it will restart. When restarting the speed shows 9 and then fluctuates between 1 and 9 before settling down. However, this is happening many times during a round.

    1. Jim avatar

      Difficult to say for sure, but the speed fluctuation is a symptom of a faulty speed control switch.

  7. Scott avatar
    Scott

    Hi, I have a Nova P1D3 cart that looks like a stowamatic tolley. It has the green handle and uses the Ben Sayers SIG-12D3-J-2 with D64186 display board. The problem I’m having is increasing or decreasing the speed dial makes the display numbers flicker but settles down after about 2 seconds. When the desired number on the display is finally on, then the motor runs at the speed. Just wondering when the electronics will crash? Any help is greatly appreciated!

    1. Jim avatar

      Scott, in most cases the poor adjustment of speed control would be the speed control switch playing up. It runs on a resistance track which can get out of alignment causing poor points of contact on adjusting. I have in stock and hope this helps.

      1. Scott avatar
        Scott

        Thanks Jim for the suggestion! By chance I had a spare display board that when swapped out the flicking stopped for now. If it doesn’t hold up I’ll get another speed controller. I tried testing the resistance between the terminals on the speed controller. Didn’t detect any wondering numbers during the increase/decrease of turning the knob.

        1. Jim avatar

          Yes it seems your symptoms were a bit more than just difficult to adjust speed, which does point to possible circuit or controller. The speed switch is the most common fault but reading your comment it makes it clearer that it was the display handle circuit. I’m glad to hear you had a display circuit that fixed it.

  8. Roy McGregor avatar
    Roy McGregor

    My ben sayers trolley cuts out during a round with no power.

    1. Jim avatar

      I would always check the battery lead and its connection for debris damp annd also damage to sleeves inside 3 pin. Also other connectors – unplug and re-plug back in.

  9. Mike Morrison avatar
    Mike Morrison

    My Stowamatic golf trolly display indicates “0” when switched on and when I adjust the knob the display stays on “0” and the trolley does not move.
    However, the A-B-C button drives the trolly as normal and indicates as such on the display.
    Can you advise how to fix the malfunction.

  10. Roger Lockwood avatar
    Roger Lockwood

    When trolley in motion it surges speeds up and slows without adjusting control knob

    1. Jim avatar

      Most of the time speed control problems is to do with a failing in the speed control switch. Product no. SKU4102

  11. Graham avatar
    Graham

    I have a Ben Sayers Trolley, Lithium 16Ah battery. Fully charged battery but kept losing power (all lights out) particularly under heavier load i.e up hill. Have to unplug then re connect to get lights on again, would then run for short time but then would just go off. All connections clean as trolley has only been used approx 4 – 5 times and never in rain. Checked voltage on return home measured just over 15 volts. Tested running with no load for 40 mins all OK, but when loaded up, all lights goes off.

    1. Jim avatar

      Normally a poor connection only shows when under load so I guess a test with full power in heavy grass uphill and if it switches off, it could be the battery lead connection. If not a connection then I have seen a new controller sort this, but difficult to say.

  12. Debbie Burdon avatar
    Debbie Burdon

    I have a bens sayers trolley that is only 9 months old after 3 holes it cuts out . I unplug and plug it back in the same happens all the way round stop unplug re plug and so on until eventually on the few holes it only runs for 100 yards then only for 50 yards . Battery is good and charges . I have replaced the battery connector but still the same fault occurs . Is there a reset button or any other advice you give please.

    1. Jim avatar

      I tried to check my orders. Did you purchase a new battery lead?

  13. Ian avatar
    Ian

    I have Ben Sayers trolley. It cut out during a round (and the screen went blank). It happened on a few occassions and I replaced the speed controller (as the numbers had jumped a few times). Trolley now drives for about 50 yards then cuts out and won’t start until battery is disconnected then re-connected. Then it runs another 50 yards. Rinse and repeat.

    1. Jim avatar

      I should be able to help solve this for you. Okay let’s start with the part replaced. What part did you purchase as I can’t find your order No.

  14. MJ Farrell avatar
    MJ Farrell

    I have a Ben Sayers trolley My trolley also cuts out after a few holes after removing & then replacing battery lead it starts again but again cuts out after a hole or two. I have checked all connections and they are ok

    1. Jim avatar

      Hi, Sometimes this can happen even though the battery cable connection looks ok. It may need only a clean up on both sides and then a spray of WD40 . If this still happens I would try a replacement cable.

  15. MJ Farrell avatar
    MJ Farrell

    Thanks I think I’ll change the cable hopefully that will sort the problem

    1. Jim avatar

      I have your order in progress, I am sure this will sort things.

      1. MJ Farrell avatar
        MJ Farrell

        Hi Jim The new battery cable seemed to have sorted the out but then after 8 holes the same problem arose What do you suggest to try next Cheers

        1. Jim avatar

          Martin, If the trolley works well for say 8 or 9 holes. It could either be an intermittent faulty connection in the main wiring or another connector. Checking I would go over the trolley wiggling the wires to see if it cuts out. WD40 all places. After that try borrowing a battery. Then its a case of controller or handle circuit display.

  16. Gary avatar
    Gary

    Hi Jim, I have the same problems as a lot of people, my trolley cuts out under load, If i disconnect the battery and re-connect it start again, but will cut out again, I have looked everything like brand new, I can hear the switch controller, I have already changed control knob, where can I get a motor?

    1. Jim avatar

      It won’t be the motor at fault unless its shorting (very rare). It will be more to do with the power delivery and connections. See the page golf trolley keeps cutting out

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