ben Sayers speed control

Ben Sayers golf trolley on off button not working

Q. The button does not stop my Ben Sayers golf cart I have to use the rheostat knob is it a faulty circuit board? the AB button controls the speed ok?  Also the button does not switch the cart off hope you can help?

A. This is definitely to do with the button on the circuit board. It could be the button on the circuit is not making contact with the display cover or the actual micro-switch button is broken. There should be either, for the older models, a rubber cover over the micro-switch (see photo) or from around 2017 models a complete rubber cover over the circuit board. The new board works better and also as an upgrade. These should make contact with the handle display cover so as when you press the display on/off button it depresses the rubber contact underneath which in turn presses the golf trolleys circuit microswitch. The best way to test this is to open up the golf trolley handle and check the function of the golf trolley from the circuit board buttons themselves without the display cover. If the trolley is not working from the circuit board test then, it will most likely need a new circuit board. (See our store for the Ben Sayers circuit board is on the 2nd row).

Q.I am a bit confused, my cart works fine it will not stop running when I press the on/off button but I can ear the button click when I press it, could it be the handle circuit board the No is D-64186.

A. I can’t say exactly but if the handle circuit board button seems to be working it can only be the controller causing this malfunction unless very rarely the main wire gets broken. The best thing to do is to check the circuit button is getting depressed, it tends to not click if it is broken but can’t say for definite. Have a wiggle around the main wire to see if anything changes.


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Comments

18 responses to “Ben Sayers golf trolley on off button not working”

  1. JP Robertson avatar
    JP Robertson

    My trolley is 2years old. The on off button works but when regulating the speed the numbers flash forward and backwards and it is difficult to set it to the speed required.

    1. Jim avatar

      If the numbers are difficult to set the speed, and the auto distance works, it’s most likely the switch SKU102 needing replaced.

    2. Roy Mann avatar
      Roy Mann

      I have this problem!!
      What’s the answer???

      1. Jim avatar

        The answer is nearly always the speed control switch.

    3. Elizabeth Brown avatar
      Elizabeth Brown

      I have a Ben Sayers electric golf troly 3 years old. The control nob for to increse/decrese the speed is not working. It is going from 0-1 when it should be going from 0-9 it clicks on and of the speed will not go above 1. When I use the A/B button it goes at the pre set distance and speed it should go at. Are you able to advise what I need to do.

      1. Jim avatar

        Yes this is the perfect description of a fault with the speed control switch knob. See this post here for fixing a faulty speed switch

  2. RAY HILL avatar

    Hi Jim.
    i recently got hold of a second hand pro rider golf trolley .there was nothing lighting up on
    the screen i checked the wires from pcb to controller and the did not match up so made them black to black red to red ect. i also fitted a new controlle switch and pcb the three lights now stay on all the time nothing else no drive. there is 5 volts to yellow to yellow purple to purple pink to pink nothing on the green wire witch i assume is to the motor . this could all be wrong not sure could it be the controlle unit your help would be graetfull
    REGARDS RAY HILL

    1. Jim avatar

      I will try my best to help you all the way through solving your problem. It’s worth being careful of suppliers selling spare parts (most likely the wrong spares) with no instructions leaving you hanging. See my contact page for my email and we can see what we can do to get you up and running.

  3. Clarke avatar
    Clarke

    Hi Jim
    When trolley is switched to off ,it switches back to one setting and will drive ,can hear circuits clicking,

    1. Jim avatar

      If you mean from completely power off. Then it’s difficult to say if a fault somewhere with handle circuit is instructing the controller unit to switch on or if there is a fault in the controller. If just it won’t go to zero speed then more likely to be the speed control switch.

  4. Sean mc stay avatar
    Sean mc stay

    I have a Ben Sayers electric golf trolley,the speed dial is jumping all over the place,it goes from 9 to 6 and then to 4 or 5 without touching the control knob,whatever speed is on the dial that is the speed it goes at,I tried to turn the knob to 9 but it has a mind of its own,can you help

  5. George Janecki avatar
    George Janecki

    The cover on the on off power button has worn away exposing the push switch, having pushed the switch with a tee peg to get it going that has now stopped, any ideas?

    1. Jim avatar

      Yes the button cover has worn it’s an easy replacement (see our store) and instructions page. You may have accidentally damaged the integrated micro-switch on the circuit, so may need a replacement handle circuit also wee store.

  6. Joseph Leadbetter avatar
    Joseph Leadbetter

    I have a ben sayers electric trolley . tee handle it runs for few holes, then for no reason it cuts out totally. I have to disconnect the battery plug and reconnect and it will restart for a few more holes .all lights showing full power can you give any advice .please Thank you

    1. Jim avatar

      This is a common fault. It cuts out usually because the trolley isn’t getting enough electrical current, so the trolley cuts out. I would check the battery lead and connections especially the 3 pin round plug.

  7. Paul avatar
    Paul

    Hi. I have had my ben sayers 36 hole lead acid battery trolley for 4 years and love it but the last 2 games it’s started playing up but not until 3/4 way round. The power display goes off ,I switch it back on it goes to number 9 then after 10 seconds goes to 8 but wont drive,it then switches the power off. I plan to recharge the battery and ask someone at work to check the power of it,is there anything else I should check or is the battery probably the issue.?
    Also what reading should i be getting when the battery is cbecked ?
    Thanks
    Paul

    1. Jim avatar

      That does seem like one or two of the battery plates have gone.

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