Q. The button does not stop my Ben Sayers golf cart I have to use the rheostat knob is it a faulty circuit board? the AB button controls the speed ok? Also the button does not switch the cart off hope you can help?
A. This is definitely to do with the button on the circuit board. It could be the button on the circuit is not making contact with the display cover or the actual micro-switch button is broken. There should be either, for the older models, a rubber cover over the micro-switch (see photo) or from around 2017 models a complete rubber cover over the circuit board. The new board works better and also as an upgrade. These should make contact with the handle display cover so as when you press the display on/off button it depresses the rubber contact underneath which in turn presses the golf trolleys circuit microswitch. The best way to test this is to open up the golf trolley handle and check the function of the golf trolley from the circuit board buttons themselves without the display cover. If the trolley is not working from the circuit board test then, it will most likely need a new circuit board. (See our store for the Ben Sayers circuit board is on the 2nd row).
Q.I am a bit confused, my cart works fine it will not stop running when I press the on/off button but I can ear the button click when I press it, could it be the handle circuit board the No is D-64186.
A. I can’t say exactly but if the handle circuit board button seems to be working it can only be the controller causing this malfunction unless very rarely the main wire gets broken. The best thing to do is to check the circuit button is getting depressed, it tends to not click if it is broken but can’t say for definite. Have a wiggle around the main wire to see if anything changes.
My trolley is 2years old. The on off button works but when regulating the speed the numbers flash forward and backwards and it is difficult to set it to the speed required.
If the numbers are difficult to set the speed, and the auto distance works, it’s most likely the switch SKU102 needing replaced.
I have this problem!!
What’s the answer???
The answer is nearly always the speed control switch.
I have a Ben Sayers electric golf troly 3 years old. The control nob for to increse/decrese the speed is not working. It is going from 0-1 when it should be going from 0-9 it clicks on and of the speed will not go above 1. When I use the A/B button it goes at the pre set distance and speed it should go at. Are you able to advise what I need to do.
Yes this is the perfect description of a fault with the speed control switch knob. See this post here for fixing a faulty speed switch
Hi Jim.
i recently got hold of a second hand pro rider golf trolley .there was nothing lighting up on
the screen i checked the wires from pcb to controller and the did not match up so made them black to black red to red ect. i also fitted a new controlle switch and pcb the three lights now stay on all the time nothing else no drive. there is 5 volts to yellow to yellow purple to purple pink to pink nothing on the green wire witch i assume is to the motor . this could all be wrong not sure could it be the controlle unit your help would be graetfull
REGARDS RAY HILL
I will try my best to help you all the way through solving your problem. It’s worth being careful of suppliers selling spare parts (most likely the wrong spares) with no instructions leaving you hanging. See my contact page for my email and we can see what we can do to get you up and running.
Hi Jim
When trolley is switched to off ,it switches back to one setting and will drive ,can hear circuits clicking,
If you mean from completely power off. Then it’s difficult to say if a fault somewhere with handle circuit is instructing the controller unit to switch on or if there is a fault in the controller. If just it won’t go to zero speed then more likely to be the speed control switch.
I have a Ben Sayers electric golf trolley,the speed dial is jumping all over the place,it goes from 9 to 6 and then to 4 or 5 without touching the control knob,whatever speed is on the dial that is the speed it goes at,I tried to turn the knob to 9 but it has a mind of its own,can you help
It nearly always is the speed control switch and available to purchase the Ben Sayers speed control switch here
The cover on the on off power button has worn away exposing the push switch, having pushed the switch with a tee peg to get it going that has now stopped, any ideas?
Yes the button cover has worn it’s an easy replacement (see our store) and instructions page. You may have accidentally damaged the integrated micro-switch on the circuit, so may need a replacement handle circuit also wee store.