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ProRider golf trolley will not start

Fault with ProRider golf trolley not moving

The fault is that the ProRider golf trolley does not work at all.  It will not start up or move forward under power.
All of the display lights work, the speed controller shows the speed variation. The 3 distance settings are illuminated depending which button is pressed, but none of the settings time out. Can you tell me which parts I should order from you. Many thanks.

What is wrong with the golf trolley and how to fix the fault.

Like all faults with golf trolleys, it is difficult to say exactly what is causing this.  The handle PCB will most
likely be working, the speed control switch knob will be working.  I believe the S1 controller has control over the timer on the auto distance motor run.   As the display is working normally and if there is no click at the controller when trying to power the wheels forward, then my assumption would be the S1 controller is at fault.

S1 controller NEW 9 speed
S1 controller NEW 9 speed

 

Problem solved golf trolley back working

Many thanks for your input regarding the fault on my pro rider. Bought a new S1 controller changed it over and the new controller solved the problem.

 

A friend of mine has just purchased a pro-rider PR1192 golf trolley.
After 2 rounds it has lost all power.  I have looked at all connections and found no breakages.  I have just plugged the trolley back in and it is now showing no 8 on the display.  Also, I found that the coloured cables that connect to the control box do not match ie
blue to blue, black to black.

Not sure of the setup with the colour of wires and if anyone may be changed this around. I would think the trolley wouldn’t have worked from the beginning if the wires had been at fault and not run for two rounds then failed. So it is more likely to be a component which has failed. It’s difficult to say if it could be the speed control switch or golf trolley controller box. I would have a look at the website we have a few articles on different failures of control switches etc. Just go to the magnifying glass on the top right corner to search for say “speed control switch”

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Comments

46 responses to “ProRider golf trolley will not start”

  1. michael scott avatar
    michael scott

    I have just fitted a new speed control from you as I snapped the previous one at the handle. Everything was working fine up till then, I completed the round on One speed. I fitted the new one with no problem, when I tried to test it, all lights came on
    as I turned the Knob it went from 0 to 1 then as it moved toward 2 it died and the lights went out. I turned on the power again and the lights all came on again, the same thing happened again each time i attempted to run Trolly. Is this a faulty controller or panel [which was ok before changing speed control?

    Reply
    1. Support Staff avatar
      Support Staff

      I couldn’t rule out the electronic components. Normally theses exact symptoms are when an electric golf trolley dials up the speed to around speed 2 or 3 and it shuts down. This usually means the power connections are not handling the higher current demand. Therefore I would check the battery cable connections. Clean Then spray WD40 on them see if this helps. Possibly a new battery lead.

      Reply
  2. Peter Fraser avatar
    Peter Fraser

    i have a drive fault with me prorider golf trolley all light are on and the S1 is clicking when speed control is used what could this be

    thanks

    peter

    Reply
    1. jimmathieson avatar
      jimmathieson

      If the lights are working normally and the speed controller switch is scrolling normally i.e. showing all the LED speed numbers going up and down smoothly. The controller under the battery tray is clicking when switching on the drive then it usually means the power is getting out to the motor. I would try to test the motor connection on the controller side to see if there is any power coming out of it when powered up. If not the connections or lastly the motor.

      Reply
  3. ADRIAN PINNOCK avatar
    ADRIAN PINNOCK

    Hi, The electrinic display has suddenly stopped working/displaying, everything else is ok. Any tips or ideas to fix

    Reply
    1. Jim avatar
      Jim

      It seems like a handle circuit has blown or the connection to it needs checked. IF the golf trolley is still working OK from the panel then it may be the LED speed light connection within the circuit.

      Reply
  4. Craig Nicholl avatar
    Craig Nicholl

    My Prorider is playing up.All 3 display lights are on.
    It will only move if I press one of the 3 distance buttons
    The speed control has a mind of its own and jumps around. It will not respond to my turning it.
    Any ideas?

    Reply
    1. Jim avatar
      Jim

      Craig, It is most likely to be the speed control switch not responding correctly. It should move on all 3 preset distances unless the circuit contact is not touching the display cover correctly. Worth trying to press hard on the ones not working. Let me know how you get on?

      Reply
      1. Andy avatar
        Andy

        Hi Jim. My pro rider speed is erratic. It seems ok to around number 3 but when I turn it higher it gets erratic with numbers and speed jumping all over the place. I replaced the main box under the battery with one I got from you so I don’t think that’s the problem. Everything else works as it should, lights ABC etc. does it sound like the speed control switch? And does the switch have to be changed along with its pcb or can I just replace the Switch potentiometer? Thanks Andy

        Reply
        1. Jim avatar
          Jim

          Andy, Yes I think it will be the speed control switch adjuster. It is possible to change over the switch itself, just need to (sometimes pull away some of the gum) from the connectors that unplug from the circuit board. see the bottom of this page for video showing how to remove the speed switch.

          Reply
  5. Colin Harris avatar
    Colin Harris

    Hi
    Further to the question about pro rider golf trolley not turning wheels/axle all lights are on speed control works,when press go button can hear click under battery tray but no movement of wheels or axle i did replace rear driveshaft recently and also wheel pins
    Any help you can give me would be much appreciated
    Regards
    Colin Harris

    Reply
    1. Jim avatar
      Jim

      It does seem like the motor itself. Connecting 12v to the connector terminals will tell if it is the motor. Any terminal no specific way around for testing positive/negative will do.

      Reply
  6. Peter Doolan avatar
    Peter Doolan

    I decided to wash my Prorider golf trolley, hosed it off. Now the battery lights, green, amber, red illuminate but nothing else. Pressing the on/ button has no effect and the main display doesn’t light up. I took the covers off and everything is dry, your advice would be greatly appreciated.

    Reply
    1. Jim avatar
      Jim

      When the golf trolley gets wet inside it can take a few days to dry the circuits and wiring/connections completely. And the fault could be coming the handle circuit or controller unit.

      Reply
  7. Tony avatar
    Tony

    My prorider trolley has stopped working completely.The lithium battery is fully charged but no lights on .Purchased in Feb 21 .
    Bought new charger in case it was faulty but still nothing working

    Reply
    1. Jim avatar
      Jim

      There is a good article if you are saying here there is no power in the golf trolley.

      Reply
  8. Barry Holden avatar
    Barry Holden

    Pro rider completely dead no lights battery fully charged any thoughts cheers

    Reply
    1. Jim avatar
      Jim

      There are a few checks to make regards battery, connections, and other things see golf trolley no power

      Reply
  9. James Crane avatar
    James Crane

    Dear Sir,
    I have a Hillman Endurance trolley that is completely dead. The handle PCB is a SIG-8-V2 which has a different layout to your SKU 105. So I was wondering if your
    SKU 133 T handle would fit the Hillman.
    Is the frame tubing fitting round or oval.
    Many thanks.

    Reply
    1. Jim avatar
      Jim

      Yes a slightly different handle PCB to the standard Pro Rider T handle original. The framing for the Pro Rider is oval see on the page above.

      Reply
      1. James Crane avatar
        James Crane

        Thanks for the reply.
        I will place an order next week.
        Is the controller SKU 2107 compatible to the SKU2133
        T-handle.
        Many thanks.
        Jim Crane.

        Reply
        1. Jim avatar
          Jim

          Yes the compatible controller SKU2107 for the original T handle SKU2133.

          Reply
          1. Mr James A Crane avatar
            Mr James A Crane

            I can’t get any of the battery indicator lights to work or the LED to light. I’ve checked the connecting cable and can get continuity on all six cables end to end
            although there is a bad kink in the cable where it enters the frame behind the front wheel. I will order a new cable and start afresh. Many thanks. Jim Crane.

          2. Jim avatar
            Jim

            Just make sure the battery and battery lead are working here

  10. John Booth avatar
    John Booth

    Hi.
    I’ve a ProRider golf trolley. All lights are illuminated. The distance buttons work normally. The speed regulator works normally and its LED displays. However, the stop/go button is at times unresponsive and has to have multi attempts to make it work. Can you please advise.

    Reply
    1. Jim avatar
      Jim

      You may need a new display cover depending on your model there two types with Pro Rider models: a winged colour handle and the original black T handle. Also check the micro-switch which contacts the display is touching ok. After that it may need a new handle circuit see Pro Rider under store menu. Hope this helps. Email me if you need help.

      Reply
  11. Billy Wright avatar
    Billy Wright

    My remote controller needs paired with my Pro/Rider trolley any help on how to achieve the task

    Reply
    1. Jim avatar
      Jim

      The online store has the remotes for sale and instructions on the description.

      Remote control instructions

      Reply
  12. Paul Moorhouse avatar
    Paul Moorhouse

    My trolley stopped working mid round. The display lights up and the speed controller goes up/down and the distance ABC show correctly. I removed the board under the battery shelf which had a blown capacitor. I bought a new one but still no drive. The new board clicks when I turn up the speed control. Any ideas?

    Reply
    1. Jim avatar
      Jim

      With the blown capacitor in the controller unit, then you were defintely needing this controller unit renwed. Could a fault in the motor have originally caused the controller unit to blow? – may be. I would check the motor by connecting a 12v supply to the motor itself and from there any connections to the motor.

      Reply
  13. G P Rippon avatar
    G P Rippon

    Hello
    I have owned a pro rider golf trolly with flat coloured winged handles for 12 months unfortunately a fault has developed and despite all of the control lights working and registering the trolley does not move ? i can hear a click from the trolley when scrolling the speed control . i have also noticed recently prior to this problem that the numbers were erratic when trying to regulate the speed via the control knob but assumed this was due to using it over uneven ground so difficult to stabilise it whilst on the move ? Could you please advise what parts i would require to get the trolley back into service.

    Reply
    1. Jim avatar
      Jim

      Definitely if you get erratic speed when adjusting it up or down, like speed numbers missing or jumping up by a few, then a new speed control switch product code SKU2102 would solve this. A click below the battery tray is a sign the controller unit is getting the signal to power the motor. Let me know how you get on if ordering/fitting this part. Contact page has the email address.

      Reply
  14. James avatar
    James

    Hi my pro rider golf trolley has nothing on the handle screen and the wheels won’t turn any help would be appreciated thanks

    Reply
    1. Jim avatar
      Jim

      I would suggest this link in the Fault Finder page no power in golf trolley

      Reply
  15. Colin avatar
    Colin

    Hi, I am having big problems with my pro rider trolley. When I turn it on it flicks between 1 & 2 but it used to be just 0 when started up. It will then go for a short distance then just cut out and now yesterday when I had the knob on the fully off position it just took off on setting 3 lol I’ve bought a new lithium battery 6 months ago so I know it’s not the battery, the place I bought battery from sent me a new connection but the problem still exists🙈 I’ve also bought a new charger but still hasn’t fixed the problem. Any help would be greatly appreciated as I’ve now spent well over £100 on parts to no avail. Tia Colin

    Reply
    1. Jim avatar
      Jim

      Colin, It could be a couple of things. Normally most faults come from the speed control switch. This is because it is always getting used and is exposed to the weather and protrudes. The other part which can cause the trolley to jump away usually at full speed can come from a faulty controller unit (under the battery tray). I do have these parts but I would look first at the speed control. Product code ProRider SKU2102

      Reply
  16. Steve avatar
    Steve

    She I try and turn on my Pro rider, the display lights up, then I hear a click from the speed controller area. And it shuts down. Any ideas what’s wrong ?

    Reply
    1. Jim avatar
      Jim

      There’s a good chance this will be the battery cable lead not conducting the current properly – it may need a new battery lead. Other than that it is possible the controller unit also.

      Reply
  17. Andy henry avatar
    Andy henry

    Controller goes straight to number 7 won’t scroll through different numbers and doesn’t move trolley

    Reply
    1. Jim avatar
      Jim

      If the speed control adjuster switch is working and the display speed numbers are not responding, then its most likely the controller unit (under the battery tray) broken.

      Reply
  18. Lewis G avatar
    Lewis G

    Hi Jim,

    My trolley turns on and all the buttons work but the trolley doesnt move. It ran out of power mid round, so i charged it up and went to play again but put the neg/pos the wrong way round and now it powers up but doesnt move. Do you know which part i will need to replace please?

    Thanks in advance!

    Reply
    1. Jim avatar
      Jim

      Hello, Having seen this before it will have blown at least the controller unit (under the battery tray), and it may also need a handle circuit.

      Reply
      1. Lewis G avatar
        Lewis G

        Thanks Jim,

        I will try the control unit first and see if that sorts it!

        Reply
        1. Jim avatar
          Jim

          Hi Lewis, I will keep an eye out for your order, just to say I have two types of controller units and to make sure you get the correct controller unit for the handle (circuit) type. It shows the photos within each listing.

          Reply
  19. Attracta avatar
    Attracta

    Hi I have a pro rider golf trolly I bought two years ago. I never used it still brand new . I took it out to use . Set it up then charged the battery till light came green on the charger. I put it on the trolly plugged it in.
    Not a thing has happened what could be wrong.
    This trolly was never used disappointed is an understatement can you help me please

    Reply
    1. Jim avatar
      Jim

      If the standard Pro Rider golf trolley battery had been lying for a couple of years not charged it could be that even though the charger shows green light. It would had to have been at red for a while showing the charge is going into the battery. If you know the battery definitely has charge coming out of it let me know and I will try to help you.

      Reply

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