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My wife’s ProRider electric golf trolley sank into a pond and now doesn’t work. I have stripped down and dried. It started to work but speed controller didn’t. The LCD lit but now doesn’t. The sealed silver box seemed dry but when I opened it was wet.  I have the same trolley so can switch parts to isolate parts that need replaced. Can you advise what to do and I presume you can supply all the parts.

My trolley accidentally went into a water filled drainage ditch -it was switched on and after 15 minutes when I dragged it out – there was no power. Later on I put the battery on charge but all I had was a red light with no green charging lights. It is still under warranty but the vendor says it is not covered for water . I have tried a new charger which made no difference. Any comments? Thank you.

Yes we have all the parts needed. I will do a full explanation and will post this on the website as an instruction for other golfers in order to potentially help who have the same issue.

So what happens when damp or wet gets into an electric golf trolley? For example; if it is submerged into water by accidentally running away into a stream, burn, loch, lake or pond, (the sea is different as it is salty water – not good!). The trolley will hold water in various parts and components. The water itself will not do any harm, where and when the golf trolley gets damaged is by having an electrical current going through the electronic circuits when wet . The reason for this is due to the components within the circuits shorting by way of an electrical current around the circuit boards or various component parts. Sometimes when this happens it can cause no damage or later problems, but more often than not, damage occurs as most people try switching on to test in the hope the golf trolley is working while the circuits are wet and this more often shorts and damages the circuits.

So now to figure out when a golf trolley gets fully submerged in water, what spares parts have been damaged. First the most complex and vulnerable component is the controller box. This can carry water as all the electronic components are enclosed within a metal rectangular box. This is difficult to dry out, although there are small screws on the side of the golf trolley controller which can be removed and by opening up the controller box. Opening up the controller allows warm air to evaporate the water and the water evaporation can take a couple of days depending on the environment. The second part is the handle circuit, removing it, or opening up the handle and allow it to dry out – also a couple of days. Third is the golf trolley speed control switch, this can be removed or simply opening up the handle and allowing it to dry out. More unusual damage would be the motor, it can take a bit more time to dry out, but is much more robust and less likely to get damaged. Also it would be advised to go around all the connectors, dry, clean and spray with some WD40 or similar.  Sorry I cant be more certain about which parts could sustain damage. Its just trial and error and patient testing.

Many many thanks for such a comprehensive reply.  I had actually done some of what you say. I opened the handle and dried out the speed switch and LED circuit board with hairdryer.

I checked the controller which seemed watertight so didn’t open it up. I thought everything was dry so connected the battery. The LED lit but the go button didn’t respond neither did the speed switch. The 11 yard did and the motor turned. Switched off and had another look at speed controller. Water appeared so opened up. It was wet so hair dryer again. Then connected and now nothing works. I guess the controller shorted.

Can you just supply all three parts and I will just fit them all rather than take a chance. The led and speed switch on my trolley are playing up so I might change them if it’s only the controller that’s faulty on my wife’s trolley.

Yes I can supply all three components. It can be a risk trying one at a time as one faulty component can damage the other non-faulty components. Anyway its most likely the speed control switch will have problems as it tends to be the one which has the most sensitive to getting damaged.

Here is the link to the store where all three components are available. Just check these are this correct circuit/controller ( controller S1G…. and rectangular handle circuit see photo attached), as there are a couple of changes in some.

1. Speed control switch
2. ProRider Handle Circuit
3. S1 ProRider Controller box.

Thanks – received and replaced on the trolley. The only problem is the three buttons on the left don’t work. It seems when depressed they don’t click the micro-switches. The main power and go work.  I’ve tried moving the silicon cover a little but it obviously it all locks in when screws are tightened.  Is there anything I’m doing wrong or need to do. At least everything else works.

If I understand its the contact with the small micro-switches . This is the ProRider circuit, its exactly right, so it must be the alignment with the display cover. Possibly the T handle got damaged slightly while submerged. I would check the seating of the circuit, it is possible to peel back the display (carefully, so it easy to stick back down) and check the alignment and closeness of the buttons from the front side. May be need a bit of building up under the circuit with some paper or material, so the buttons make contact with the circuit.

Trolley now working great.

4 comments

  1. Comment by Donald Macdonald

    Donald Macdonald Reply 14th June 2018 at 22:15

    my prorider trolley (couple of years old) went fully into a drainage ditch. I did not try to use for a week or so to dry out. I did work intermittently then stopped. I left it in my car for a couple of days during really hot weather spell. I took it to my local repair shop and lo and behold it started working fine. Now after a couple of rounds it is now making a very dry rasping noise. I have used WD40 on all the external areas, but have not dismantled any components. Has the gearing dried up and need properly oiled ? . Any advice would be appreciated.
    Regards Donald Macdonald

    • Comment by Support Staff

      Support Staff Reply 15th June 2018 at 15:23

      I would first start by listening to the wheels, to see if it is coming from the wheel clutches, these are the inner hubs on the inside of the wheels. These clutches are easy enough to replace by only two screws per wheel. If the noise is coming from the gearbox then this is a bigger problem, these gearboxes once broken really need replaced, fixing inside a golf trolley gearbox is very difficult and specialist work is needed. It is much easier to replace a gearbox.

    • Comment by Support Staff

      Support Staff Reply 21st June 2018 at 15:48

      Donald, It may well be the gearbox. There have been times when the motor itself can have problems , normally the motor will struggle if anything g is wrong but not always with noises . The only sure way of telling is to remove the motor and test it once it is disengaged from the gearbox. If it runs quietly then it must be the gearbox.

  2. Comment by Donald Macdonald

    Donald Macdonald Reply 21st June 2018 at 15:40

    Hi, Thanks for the advice, checked out the clutches and there is no noise coming from the mechanisms when I push forward without the motor on, noise only coming on when I use the motor.

    Regards

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