General:

We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.

Internet Commerce:

The online registration is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. From any purchase online from golf trolley battery lead to complete golf trolley the provider is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption.

Distance Selling Regulations Definition:

The regulations cover distance contracts for goods and services made between suppliers and consumers. Business to business contracts are not covered. A distance contract is one where there has been no face to face contact between the consumer and a representative of your business, or someone acting indirectly on your behalf, such as in a showroom or a door to door sales person, up to and from the moment that the contract is concluded.

All customers have the right to cancel their order at any time up until 14 working days after purchase assuming our guidelines for return of goods is not infringed. (This is your online statutory right and we adhere to the consumer distance selling regulations.) If you find you are not satisfied with the goods for any reason please see our guidelines for return of goods;

Returns Policy:

You have the right to cancel your order within 14 working days from the day the goods (parts, accessories or trolleys) are received. This guarantee is subject to the goods being returned unused (this means parts can not be fitted to a broken trolley and tested as this will then be a used part which could possibly damaged). Items should be packed as they were delivered to our address on the contact page. You must notify us within 14 working days by email or by the contact us form on website of your intention to return an item or items so we can give you any details of sending and return no. etc.
We expect you to return the item at your own cost and you are responsible for the return postage until we receive the items. We will ensure we make a refund to you within 30 days of receiving the goods.
You must notify us within 14 working days by email or fax or letter of your intention to return an item or items so we can give you any details of sending and return no. etc..
You will be responsible for the item or items until they reach us, therefore signed for is recommended. We will refund your original purchase price not shipping costs.
We have taken great care to illustrate our products as clearly as possible. So please check your part or spare if ordering for your own make and compare to the photos illustrated. NOTE: Please take note of the pictures as well as the descriptions in order to determine if the part is suitable for your model of golf trolley. Many golf trolleys vary slightly and we have made as clear as possible any illustrations or descriptions.

Shipping

           Deliveries for PARTS and SPARES

Parts are dispatched same day if ordered before 11am if not next morning dispatch .  The deliveries for UK only are made by Royal Mail and sometimes Hermes or Other courier and take around 1-3 business days.

European Union extra Delivery Costs.

Delivery rates to the EU we are able to provide a 5 to 7 day shipment.

Outside the European Union extra Delivery Costs.

Delivery rates to outside the EU we are able to provide a 7 to 14 day shipment.

Additional Delivery Information:- 

For golf trolleys parts only: When an order is placed our Delivery service before 10am Monday to Friday you should receive your goods around the times allocated when placing the order. Orders placed after 10am  Friday, will be dispatched on the Monday (except Bank Holidays). Rates are displayed at the time of checkout.

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