With this Pro Rider golf trolley the drive shaft is working and responds to the speed control.I can see the drive shaft turning but the wheels do not respond and there is no forward motion.Your advice would be appreciated.
I would first check your wheels are secured properly and that the axle pins are catching the wheel clutch ( wheel inner hub) . If these seem to be working with the wheels, then I would try testing the wheel clutches as these tend to wear out over time. The test for this can be found on our support page on the website here 2nd section is on wheel clutch problems. This will run you through the tests and also how to order new golf trolley clutches and fitting instructions with a video also on the “Fault Finder” page
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Have you put the wheels on the right side as there is a left and right wheel. If they are on the wrong side the drive shaft will turn but the wheels will not.