Plugging my battery charger in it has never shown a red charging light in it goes straight to the green charged light. The trolley will only go a few holes before it needs pushing. So it seems my golf trolley charger is not charging the battery.
Could you tell me when charging my Pro rider is the light ment to be green
when charging thanks
Hi Jim
Thanks for that. Am I correct in noticing the charger has a green light which turns red when connected to the battery that requires a charge.
As I said the battery connection is brand new and whilst I will double check its correct fitted I am at a loss to understand it further. Again the battery is relatively new but cannot rule out a fault with it.
Caution the battery charger will also read Green if the connection is not good or disconnected in any way. This can be proved by pulling out the mains plug i.e. switching off the mains socket, you will then notice the charger going to a green light.
It is advisable always to start with connections: Make sure your battery lead is in good condition and is making a good connection at both ends; the battery connectors and the round 3 pin socket is good. IF in any doubt always purchase a new golf trolley battery lead before purchasing any new battery. It is very rare for the charger to be at fault. The order of problems in order would be from most likely the fault first;
- Connections dirty or poor at the 3 pin battery lead.
- Damage to the round 3 pin battery connector.
- Damaged leads (pulled) at the battery terminals.
- Pulled damage leads at the round 3 pin battery connector.
- Poor connection at the battery terminals dirt or corrosion.
- Battery damaged by a fall or dropped.
- General battery fault.
- Charger fault.


Although green light shows up on the charging link with the battery charger when linked to the trolley the trolley speed controller starts blinking a number —say no 3—-but does not power the trolley forward. Either the battery,s gone dead—3 years of use , twice a week 18 holes each time or the battery charging lead is caput and no longer shows a red charging light only the green light. Please advise as I,ve been really pleased with the GTX Stowmatic experience so far.
Should my charger light be on when I plug into mains without being connected to the battery?, I have no light when power on, have checked cable to the charger and it is working, when I connect to battery green light appears, unsure whether to purchase new charger or not, seems as if the charger is at fault?
When plugging the golf trolley charger into the mains itself without being connected to the battery, then the charger light should normally come on with a green light. Once then connected to the battery it initially should turn Red in colour and if needing a charge will stay red. The red light means the charger is charging the battery and all should be well. Once the charger light turns green it means the battery is fully charged. If plugging in a fully charged battery then it would normally turn red for a few seconds and then once the charger finds the voltage in the battery is high it will automatically turn (off the charge) to green light.
I have a Ben Sayers Electric Golf Trolley with a 36 Hole Lithium Battery and have had it for just under 2 years.
This weekend the battery stopped working though I thought it was fully charged. I then tried charging it but no lights (red or green) lit up on the charging unit. Having checked fault finding on your website does this mean I have an issue with the charger or the battery….or potentially both?
It might be either the charger or the battery lead itself. One thing to check; the charger should still show a green light when plugged into the mains on its own. Then when you plug in the battery to the charger while the charger is on from the mains, the charger light should then go red (even if only for a couple of seconds) – meaning the charge is getting through to the battery.
Hope this helps, let me know how you get on with this test.





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