Having problems with your Caddymatic, no worries contact me for any problems and issues you would like help with. This can be done by posting at the bottom of this page or going to the contact page and filling in the contact form. Filling in a full explanation of what the problem is and how and when it occurs, means I can usually diagnose what Caddymatic spares may be needed to fix your trolley.
I will try to give a full explanation of what needs to be tested and sometimes it can just be a matter of loose connections or a simple one-off spare, rather than having to replace many spare parts. If replacing, then I can guide you through how to fit your Caddymatic spares to your golf trolley. There are also pages of explanations and videos on how to fit the spare parts for your Caddaymatic. Many customers are happy to share their own experiences of the faults and problems they had also the solutions and how fitting the part to their trolleys fixed the faults.
Below a list of spares parts with:
- how faults occur.
- why they occur what caused them to fail.
- how to know what the symptoms of a fault or damage.
- how to know which part, and how to fix the part needed.
List of Caddymatic Spares
- Battery Lead
- Battery Charger
- Connectors
- Speed Control Rotary Switch
- Handle Circuit
- Complete Handle
- Wheel Clutch – Left or Right.
- Caddymatic Controller Unit (located under the battery tray)
- Main central wire
- Upper Bag Holder
- Straps
Caddymatic Battery Lead Cable
How does damage occur?
Many times the battery lead is faulty due to damage from removing the battery and forgetting to unplug the connector. This causes damage to the round 3 pin plug often breaking the metal connection sleeve inserts. Another way of damaging this cable is by dropping the battery onto the 3 pin round connecter damaging and fracturing the plastic round connector itself.
What problems does a faulty battery lead cause?
A battery cable can often either not power up the trolley or cause the trolley to shut down if put under more speed or demand for power, i.e. going uphills.
How to fit a Caddymatic battery lead
This cable is easily fitted to the battery by way of using a simple cross screwdriver. Removing the battery lead from the terminals is by unscrewing the screw remove the screw and washers then connecting the new battery red lead. Remove and replace the black lead by the same process. This is how to replace and fix a broken battery lead cable.
Caddymatic Speed Control Switch
Damages to the Speed Control Switch
Many times the speed control knob gets damaged by way of a bump or knocks to the main knob and stem. This causes the stem to bend off centre. It is a common occurrence as this speed control knob protrudes out from the golf trolley handle and can easily get a bump when e.g. storing or putting into the car boot.
Problems of a faulty speed control switch
Faulty or worn speed control can show itself if a couple of main ways. The first thing to look out for is the speed numbers get difficult to set the speed. This can start to occur occasionally then gradually happen more often as the fault get worse. It eventually becomes so persistent that setting the speed becomes almost impossible. The symptoms of the fault in the speed switch become so pronounced it starts to miss completely certain speeds e.g. going from say speed 2 turning the speed knob up until it jumps to say speed 6. There is a full explanation of why the speed control switch does this on this page.
How to remove and fit the Caddymatic speed control switch
Firstly removing the switch by way of separating the handle as it splits into two halves. There are 16 short black cross screws located in the back of the handle with two nut and bolts going through the stem and at the bottom of the handle. Once all these are removed, this then gives access to the inside of the handle. Below is an example of replacing the speed control switch.
Wheel Clutch for a Caddymatic Golf Trolley
How does damage or faults happen to a golf trolley wheel clutch?
This is a common part and prone to wear more than it is to damage. Wear occurs over time, but what makes it wear quickly is weathering and outside conditions such as dirt, water, dampness, ground conditions, and types of usage.
What are the symptoms of a faulty golf trolley wheel clutch?
If there is a fault with your Caddymatic wheel clutch it will most likely show itself by veering offline to the right or left. It becomes more difficult as the fault gets worse to keep the golf trolley going in a straight line. This fault is more apparent when climbing a hill or going through dense or heavy longer grass when the trolley needs more torque power needed at to the wheels. This extra power puts more strain on the clutch and shows the weakness by not being able to transfer the drive from the axle spindle to the wheel. This results in the trolley often getting a weaker drive on one side and pulling the trolley to that same side.
A rule of thumb is if the golf trolley is turning to the right as you walk down the fairway, then the right wheel clutch is at fault. If turning to the left then the left wheel as you look down is at fault.
How to fix a wheel clutch by removing and fitting a new one.
Take the wheel off the trolley and place it on the ground so as the inside hub (clutch) is showing upward. Use a good fitting cross screwdriver and press in firmly to unscrew it. Sometimes due to time and dirt, this screw can be very tight. (see here for difficult to remove wheel clutches).
Caddymatic Spares – Handle Circuit (PCB)
Damage and faults with a handle circuit are mainly caused by weather and wear. Sometimes indirectly from damage to another spare part component i.e. a fault in the controller or even the battery lead or main wires shorting. Other issues are caused with the display getting damaged and the button connected to the circuit getting broken.
The motor has cut power on the right hand side. Would this be clutch?
If so how much are they?
Many thank
Darren
If the power to the Caddymatic golf trolley right wheel is not as strong, especially climbing hills, then it’s almost certain to be the right wheel clutch. Spares available on the store page. One other thing to check is to make sure the right side axle pin the wheel catches onto is still in place.
Sorry my trolly is an S7 remote powercaddy
The on/off switch is not working properly it is switching on but not making the trolley move forward. I am using the A-B button to move forward
If the golf trolley is switching on then the handle circuit micro-switch button will be working. If the rotational speed switch is not making the numbers move, this could be needing replaced. This is available on the SPARES page ; top row- middle item.
Hi Jim,
Problem started with my Caddymatic V2 yesterday. Usually I have speed options 1-7 but it will not go up to 7. Can get it to 4, occasionally 5 but it trips back and forth to to 0. Its difficult to set any speed and the button is very sensitive. Had to push the Trolley for last couple of holes. It felt at first like the gears were dropping out or maybe a clutch problem but I think the issue is with the speed control switch. Would this be a fair assumption?
Thanks
Yes, I think your assumption is bang on. It is quite a common fault when the switch gets damaged for the trolley speeds to be difficult to set properly. I have the speed control switch for the Caddymatic on the store page.
Do caddymatic do winter wheels, or covers can’t seem to find any, appreciate your advice.
Caddymatic winter wheel covers is not a spare part we have in stock at the moment, but it’s a part I will be looking to get in the future.
I am also looking for winter wheels for my Caddymatic trolley – do Caddymatic do them? Do you know where they can be sourced from please?
I don’t think Caddymatic do winter wheels. You may need the Masters winter wheel covers.
Brand new caddymatic v2
There are no bolts for the terminal cables should there be? If not, what size donI need? I’m thinking M6 x 20?
Colin,
Did you order a battery cable?
I have a king caddy caddymatic buggy it is 30 months old and it is noisey to use.
Sorry, I don’t know that model of electric golf trolley, is it in the UK? I have heard of Australian KingCaddy.
My trolley takes several presses to switch on then after a few minutes switches off after 5/6 holes will not switch on again ,start with a full battery . Any clues to problem?
John, A few things can cause this. Occasionally a battery cell problem. More likely a connection especially at the battery lead not allowing enough current through. Possibly a wire break. There is solutions to these on various posts, use the search box. After that I would look at two components; controller and handle circuit.
I have a Caddymatic Trolley 6 years old cleaned it down no water used however it will only go in reverse ? I checked wheels to make sure they were on right sides which they were I’ve also renewed clutch on both wheels and still the same will only go in reverse.
Any ideas would be most appreciated.
Thank you
If the motor itself is running in reverse its most likely the connection from the controller to the motor Is on the wrong way round.
Hi Jim ,
i have a caddymatic v2 electric golf trolley , when i switch it on everything is lit up on control unit , turn the knob and sometimes it goes sometimes it does not ?? i have changed the speed control switch and the control unit underneath , any ideas what can be causing this ? when playing a round it can be fine then all of a sudden it wont go although all the lights are on then after pushing it so far i will try again to start and it goes but not for long ?
look forward to your reply Jim.
George Newsham
If the controller unit and switch have been replaced and presumably the handle circuit is not causing any issues then I would look at connections i.e. all connectors especially the motor (a spray of WD40) on all. If the lights are staying on it doesn’t seem like the battery connector. A good wiggle around all the wires while it’s running can sometimes show things up.
Hello Jim Having problems with a faulty switch .on V2 Will try some remedial. Jack 07790……
If the speeds are not scrolling properly, more often than not it’s the speed control switch knob. Any problems let me know, there are still some in stock.
Hi Jim. I have a daddy magic trolley approx 2years old and all lights on display are on.when I turn on switch no response. Have checked battery and motor,both ok. What would suggest.
Graham
Graham,
Never heard of that make??? (my guess is your spell checker has been at work, LOLz). From experience, if the Caddymatic electric golf trolley battery is plugged into the trolley and the display lights up straightaway with no control over the it, this can point to a faulty controller box (underneath the battery tray). Check the serial numbers on your controller as I have both the original controller and the latest Caddymatic controller – see the online store.
Out on the course today my trolley suddenly stopped. I turned the speed dial(which was on 0) nothing happened but I coukd hear the motor click. I works on A but stops after a few feet and the same on B.
Any ideas please?
If the trolley works as usual on the preset distances of A, B, C then this normally indicates the speed control switch knob not working.
looking for a caddymatic speed control switch but not sure which one ? the model in the photo is the same as the one i have
Andy, yes this is the right speed control switch for the Caddymatic
Bobby (Edinburgh)
Thinking of purchasing a Caddymatic V2 for 18 holes max. Is this a reliable make or should I go for something more expensive. From the various comments there appear to be a number of potential problems but maybe proper care is required.
The Caddymatic golf trolleys are good and last well.
Have a caddymatic V2, got it for my daughter couple years ago. It’s always run slow, so even at top speed on the knob it only goes at a slow walking pace. The battery now struggles to do 18 holes.
If I put the battery in another trolley I have (Bentley I think) if does well over 18 and that trolley moves much quicker.
I’m assuming as she has to have the trolley on top speed all the time it is draining the battery quickly. Would changing the speed controller switch change this or is it a different issue? speed module has been mentioned to me.
With The rest of the trolley all working as normal points more towards the actual motor being worn. Assuming there is nothing restricting the free running of the axle.
Hi
I bought a CaddyMatic Continental 3 in Oct 2020 and seem to be missing a pin or part near the front wheel as now my golf bag sits on the wheel. Do you know where I can find this part?
Nancy C
Thanks
I only deal with the Caddymatic electric golf trolley spares. Sorry, I am unable to get this part for you.
My caddymatic V2 keeps cutting out after 150yrds. Led display switches off. Any ideas?
90% of the time it’s battery cable connection needing cleaned or slightly broken or corrosion.
Good evening
I was wondering if you know whether caddymatic do fixed winter wheels for the V2 rather than buying the badly designed hedgehog wheel covers please
I don’t think so.
Hi Jim,
I have had a Caddymatic v2 for a couple of years now and been very pleased with its performance until this season. I do not use the A B C switching sequence because I’m sure when I started to use the trolley I found the length between holes was not long enough and the trolley kept stopping so I used the on/off switch to stop between shots. Now this season the trolley keeps stopping involuntary at all different times. I then have to press the on/off switch to light up the speed control to start again. I have stripped down the handle assembly and everything seems perfectly ok and checked for connections. I have also cleaned all residue long grass from all moving parts in case it was caused by drag. Any other ideas would be appreciated.
Does the speed control numbers work when you scroll up and down the speed dial?
Probably better use my contact email on the contact page at
admin@electricgolftrolley.net
I have caddymatic it goes speed 1 to 7 I used it and was fine next time I used it on speeds 1 to 3 was fine all lights on but when I turn it up the lights go to red when I charge battery it shows green fully charged would it be the battery
Sounds like your battery is not getting the charge. Could be the battery lead connector. (Product no. SKU5101)
Ok brought second hand assured battery was fairly new and would last 36 holes, have played two 18 holes and it has given up at 9 on both occasions. Battery is left overnight to fully charge have the green light. i notice red & amber light on display when playing , will switch itself off and have to constantly restart ?
Thanks David.
Make sure your charger is going to red light when plugged in and switched on. If it does then it seems to me the battery is at fault.
Hi Jim I last used my caddymatic 3 weeks ago as usual when I returned home I disconnected the battery from the trolley.
I decided to go to golf on Thursday so Wednesday night I put my battery on charge
Arrived at golf Thursday morning connected my battery but cannot get the trolley to power up
I’ve check the battery which seems fine checked all the cables they seem fine but there is no life in the trolley at all
I’ll just add it is only 7 months old could you please advise regards Andy
Andy, I would suggest checking the battery charger light is red just when you plug it in, even if it’s fully charged when you first plug it into the mains it will show a red light for a second or two. IF it needs charging it will stay red. IF you are only getting a green light then I would look at the battery lead. Now if the battery charger is getting a red light initially then this usually means the power is getting through the lead. Therefore the fault will be in the golf trolley itself. Could be a connector dirty etc. then after that the main wires and components. There is a good article on further checks here No power in golf trolley
I have a caddymatic after approx14 holes it starts to slow and stops it can be started again a few times but needs to be pushed the last holes
David, 95% of the time this type of problem will be the battery’s lack to take all its full charge capacity.
Hi Jim
I accidently knocked the speed control on my Caddymatic. Which loosened it……I have now stripped the handle and tightened the nut hokding the knob. Now I have lost drive in normal mode albeit the numbers still work 1 to 9. But I have drive in A, B ,C mode……….is this a simple fix? Please advise any parts needed and I will purchase from you.
Many Thanks
Ian
With the a,b,c automatic distance still working it’s nearly always the golf trolley speed control switch malfunctioning.
Hi Jim, the plastic cover on the speed indicator has come off my caddymatic golf trolley and I’ve lost it. Is there a replacement part for this. Kind regards. Bernie
Bernie,
The new winged T handle unfortunately has the plastic window which I presently am unable to source as an individual part.
Hi I am trying to find a replacement plastic piece that goes we’re it tells you the speed of the trolley but not having much luck?
If you mean the Perspex window on T winged shaped handle. This unfortunately does not come on it’s own and only as part of the handle. I will look into this part in the next couple of weeks. The store does have the original T handle plastic cover window. SKU104 online.
caddy matic runs for about 100 yards then cuts out, I fire it back up and on it goes till it cuts out again. It will also cut out while it is in the stop position as I am on the putting green or waiting to take my shot.
Starting with the simplest things first I would think toward the power connection ie poor battery lead connection. After that the other connectors. Once checked get back to me on the email contact page and I can then recommend from there whether the controller or circuit etc is causing problems.
The trolley will cut out while walking, and sometimes switch off while I am on the green. Althouhg it will work again when I swith it back on, but will again switch off while walking.
The usual part to cause this is the battery lead being corroded etc. and can’t supply the extra demand while walking (sometimes this poor connection overheats causing the loss of current)
Hi Jim,
My little lad’s Caddymatic (which he got for Xmas last year) has started showing only red on the display and, after 5 mins or so use, switches itself off. We’ve fiddled around with the cable and the charger cable/connection and it flits between green charged and red charging, then back to green again. Sorry if you’ve covered this fault in earlier postings but would really appreciate your help.
Cheers
Chris
I would first check the battery as it’s seems as if it’s not taking any charging capacity.
Hi Jim
My Caddymatic V2 (2 years old) has developed what seems to be a common problem inasmuch as the speed controller has stopped working, but so has the A,B,C button.
Is this likely to be fixed by a new speed controller or should I replace both the handle circuit and motor controller too?
Thanks
Richard
Normally it would first be the speed control switch but with the a, b, c auto-distance not working it is more likely to be either one or both the handle circuit and/or main controller unit under the battery tray.
Hi my caddymatic tipped over today and stopped working the electrics appear to be OK in that it turns on and moves up the scale but the wheels don’t turn
If you can check your motor directly from its connector to a battery to see if it’s running. If it is then more likely to be the controller unit under the battery tray not working.
Hi,
I was wondering if you can help me , I have recently bought a Caddymatic V1 model ( that is about 6 or 7 years old that has been hardly used).
However I can’t seem to get the braking mode to work i.e after pressing the on/off button ( as per the instruction manual) it still is able to move freely.
I just want to know if I am operating the brake correctly and if so what could be the problem and what part would I need from yourselves to rectify this problem,
Thanks in advance
John
If by braking mode you mean the stop/start button. Set the speed and use stop/start or use the speed control. Or is it a remote controlled type trolley. The contact page has my email address on it.
Hi,
The wheels on my caddy magic can decide to come off , they were defenatly on correctly as this has happened many times what has worn , clutch or pins on the axle? Thanks
It’s most likely the wheel retaining clip First try clean and lubricate.
Hi Jim,
Just bought a new Caddymatic V2. Manual says only original style battery, heavy lead acid type, must be used. Was hoping that it would be ok to fit a T bar adaptor to allow use of lith-ion battery. Any thoughts re this?
Many thanks in advance,
Geo
Geo, Got to remember it’s different charger, and all the associated connections.
Hi Jim,
I was planning to use correct charger for li-on battery, just wondered if there were any reasons why I shouldn’t use such batteries with the trolley? Did consider that the original heavy battery would assist in trolley stability, given the narrow wheelbase.
Regards,
Geo
It’s a personal choice, I can’t list advantage or disadvantages. I personally use the standard battery as I don’t really need to use Li-on.
Hi Jim played 9 holes today.kept switching off.when on on very little power.had to push most of the time.came home removed bag. Put it up on blocks ran OK. Could it be battery weak when bag is on. Regards
Worth borrowing a battery and lead if you can, this will find out if it’s the motor on its way out if its still does the same.
Hi Jim what is the best battery for my V2 caddymatic
Depends on whether you have a standard or lithium, they have different chargers. These different batteries are a whole topic of discussion.
Hi Jim standard battery TP 33E with a screw on fix
Just think for every aH it equates to one hole. So 22aH can do say 22holes on average. If you need any more information just email on the contact page.
Hi Jim
I have a caddy matic V2 – problem I am having is it only goes up to 6 on display now (doesnt flicker at all) and is vey slow particularly up hill. Not sure if battery or speed dial.
Thanks for your help
The speed dial mechanism going to its maximum sounds as if it’s working. Battery can cause a slowing or in t less usual cases the motor. Try borrowing a battery if possible.
No power to handle/ display, no power to motor, although motor works when directly connected to battery.
Check fault finder page for no power to the golf trolley
Bought this trolley 6 months ago and the battery now does not last more than 22 holes, when first bought, it did 36+ holes no problem. It is suggested that the battery needs to be fully discharged before re charging, trouble is that means you would have to play a 3rd round and risk it going flat half way round so I have been charging it after 36 holes, also a few weeks ago I put it on charge and forgot to un plug it before I went away for a few days, could this have affected my battery life, any thoughts. Also the control knob is not on the side like the one in your demo but on the top of the control console, it is lose and slants one way or the other, can this be rectified.
Do not discharge fully battery this will age t its overall capacity and especially if it’s lead acid standard type then this will ruin it. The speed control knob I sell on the store comes with a knob and this is a common problem – getting bumped then it doesn’t scroll the speeds. It’s held by a nut on the inside.
Thanks Jim, so it seems that I have burst the battery. When I replace it I will have to ensure the new battery is fully discharged before charging. I see one guy has commented he gets 3 rounds out of his so I will give it a try when I replace this battery. How do I go about getting a new control knob?
You always want to make sure the battery NEVER gets fully discharged. Ideally no lower than 20% capacity. Find to purchase the Caddymatic Speed Control Switch here
I need a new battery for my caddimatic v2, what do I need to know to replace the battery with a compatable lithium battery?
Remember lithium ion battery’s need a higher voltage shut off , so in other words a specific lithium type battery charger.