Buying an Electric Golf Trolley
It is always advisable to buy from a dedicated (single golf trolley) dealer or agent.
There are many shopping websites which can entice you by prices of the product you are looking to buy. These websites are not always the best buys, even if the price is cheaper than elsewhere. There are a few good reasons for not buying from these stores.
Buying from a sports outlet or shopping store generally you’ll find the staff are not very knowledgeable regarding the golf trolleys they sell. Probably none have even put their hands on them, never mind using them. They are not trained with the electric golf trolleys they are selling, nor do they understand the market and have no technical knowledge of the functions of the golf trolleys. Most of the staff including any senior staff have never played golf, this is sometimes true for the dedicated golf stores also. It is most likely none have ever compared the golf trolleys they are selling and do not understand the difference between the models.
In terms of support and advice, you may get your statutory rights but most non-dedicated outlets will not be able to help in terms of problems with using and maintenance. Dedicated electric golf trolley outlets tend to have staff that not only know their products well but are used to dealing with the common issues customers have.
What to look for in a dedicated electric golf trolley dealer;
- One product dealer or agency
- Dedicated product support
- Complete staff understanding (usually about us page)
- FAQ pages
- Engineering background of staff
- Quality after sales help and support
- Support via email, telephone, support tickets online.
The Electric Golf Trolley Network has all the above and more including a 4 handicap golfer with an engineering university degree at the helm and a staff force with vast experience.
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